Privacy Policy

1. General Provisions

This Privacy Policy explains how Nordparts OÜ ("Nordparts") processes and protects the personal data we collect when you use our website www.nordparts.ee and subscribe to our services.

Nordparts complies with all applicable laws and regulations, including the European Union's General Data Protection Regulation (GDPR), when processing personal data.

2. Responsible Data Controller

  • Nordparts OÜ Registration code: 16266674
  • Address: Malmi tn 2, Põhja-Tallinn district, 10412 Tallinn, Harju county
  • Mail: info@nordparts.ee
  • Phone: +372 5340 7755

3. Data collected

We collect and process the following personal data:

  • Name and contact details (e-mail, phone)
  • Order and delivery details (address, delivery information)
  • Payment information
  • User's web behaviour data (IP address, cookies)

4. Purposes of data collection and processing

We collect data in order to:

  • fulfil orders and provide services;
  • manage the customer relationship;
  • improve the user experience and security of the website;
  • send newsletters and offers (only with the user's consent)

5. Legal basis

The processing of personal data is based on:

  • performance of a contract concluded,
  • obligations under the law,
  • user consent (for marketing and analytics purposes),
  • legitimate interest of the company (development of services and fraud prevention).

6. Sharing of data

Nordparts may transfer data to cooperation partners (e.g. payment service providers, logistics companies, IT service providers) only to the extent necessary for the provision of services.

All partners shall ensure the protection of personal data in accordance with applicable legislation.

7. Data retention

Personal data shall be retained only for as long as necessary to achieve the purposes described in the Privacy Policy or to comply with legal requirements. For example, accounting records are kept for 7 years.

8. User rights

You have the right to:

  • access your data,
  • correct inaccurate data,
  • request the deletion of data,
  • restrict the processing of data,
  • object to the processing of data,
  • withdraw previously given consent.

In case of any queries, please write to info@nordparts.ee.

9. Use of cookies

Nordparts uses cookies and similar technologies on its website to provide a better user experience and to analyse web traffic. Users can restrict or disable the use of cookies in their web browser settings.

For more information on the use of cookies, please see our Cookies Policy.

10. Changes to the Privacy Policy

Nordparts reserves the right to change the Privacy Policy. Changes will take effect from the date of publication on the website. We recommend that you visit the Privacy Policy page regularly to keep up to date with any changes.

11. Contact

If you have any questions or complaints regarding the processing of personal data, please contact:

  • E-mail: info@nordparts.ee
  • Phone: +372 5340 7755

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